FREQUENTLY ASKED QUESTIONSFAQ

A Note From The K-WAY Team,

Our Customer Care and Warehouse Teams will be taking a well deserved break for the Christmas holidays and will unfortunately be unavailable between 25th Dec – 28th Dec 2021. They will be back to assist with all your enquiries and orders from 29th Dec 2021. We would like to take this opportunity to wish you and all your family and friends and a very Merry Christmas.

SIZE GUIDE

You can check out our Size guide

Can I buy a gift card?

Unfortunately we do not offer gift cards. However, please be sure to sign up to our membership database to stay updated on any changes to this.

How do I contact your customer service?

We are currently experiencing a high volume of enquiries relating to deliveries and recent promotions.

The team is attending to enquiries as quickly as possible, and we appreciate your patience and understanding.

We’re more than happy to answer any questions you may have! For any further questions please feel free to contact us via the form below, or contact customer care direct:

K-Way Customer Care
Level 12
54 Park Street
Sydney NSW 2000

kwaycustomercare@trendimports.com.au

Still need help? Contact Us